Thank you for using Anavya AI Labs. This page explains how billing and refunds work for the website scanner.
What you pay for
The first scan preview is free. A full report is unlocked with a one-time payment for that scan, processed by Razorpay. There is no monthly subscription and no recurring charge.
Refunds
Because the full report is a digital deliverable that is shown immediately after payment, we do not offer refunds for completed unlocks. If a payment succeeded but the report did not load, email support@anavyaailabs.com with the scan URL or payment reference. We will restore access or refund that charge if we cannot deliver the report.
Cancellations
There is no subscription to cancel. An unlocked report stays available for 30 days, as described in the Terms of Service.
Emails
If you give us an email address so you can reopen a report, we may use it for that report and for product updates. You can ask us to delete it by writing to support@anavyaailabs.com.
Changes
We may update this policy. The version on this page is the current one. Questions: support@anavyaailabs.com.